Selected work
Engagements where experience structure changed the business outcome.
A decade of enterprise experience design across pharma, healthcare, and finance — and selected work outside it.
Pfizer · Multi-Brand · Regulated Industry
Building digital governance across 15+ therapeutic brands
$3.5M+ in digital transformation. Three enterprise design systems. Industry-first mobile wallet integration for patient medication information.
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Bloomberg · Enterprise · Terminal Environment
Redesigning CRM workflows inside a terminal-driven enterprise environment
Architectural inquiry across three rep types. Faster scanability, quicker decisions, measurable time-in-task reduction across the rep experience.
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Chrysalis Initiative · Patient Experience · D&AD Pencil 2022
A patient navigation platform for women facing bias in cancer care
Two-sided platform connecting patients with trained coaches and peer navigators. Hospital partnerships across Penn Medicine, Rush, MD Anderson, Northwestern.
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Biogen · Veeva + Salesforce · Multi-Therapeutic
A modular sales design system that supports a multi-brand product portfolio
12 sales tools consolidated into 33 reusable components. Adoption from 65% to 92%. 40% reduction in search time during HCP conversations.
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Solo · AI Native Design Lab
Building an AI-native product design lab
A working AI-native product design practice — UXR tools, prototype agents, healthcare-first applications. Vendor-agnostic AI advisory grounded in hands-on work.
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